Not resolved
2 comments

Dear Customer,

We apologize for the inconvenience caused.

Please let us know what subject and topic you need help with.

We will arrange sessions for you.

Thanking You,

Sasmita

Relationship Executive - TutorVista

Website: www.tutorvista.com

On Tue, Feb 15, 2011 at 10:10 AM, wrote:

I can't connect to any of the subject and any of my tutors . I know there have something definitely wrong with my account. And it is already 2 days. Please help me out

Email (2)

Dear Customer,

This is in regards of your account with Tutorvista.

As per the fair usage policy you can take 3hrs of tutoring in a day, 8hrs of tutoring in a week and 26hrs of tutoring in a month,

Please click on below link

http://help.tutorvista.com/answer.php?id=184&oid=120

Email (3)

I have a question . How come it turned out like this ?

It is saying that Unlimited Tutoring and 24 7 tutoring available

And Now i only have these 2 hours ?

How could this happen ?

Email (4)

Dear Customer,

We apologize for the inconvenience caused to you.

Please let us know a convenient time the subject and the topic you need help with. we will arrange session for you.

--

For further information feel free to email us at care@tutorvista.com.

-------------------------------------------------------------------------------------

THat is what happened ... They said 24/7 but after we paid money .. they only allowed 3 hr per day and we can't even access anything we want . We have to report them the time that we want to study .. Actually , that is freaking .. *** me off

Had an Experience with Tutor Vista?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#463230

tutor vista is terrible and i will be sure to spread the news never to buy time on this site, they are unreliable! I can't even connect with the session I booked!

Anonymous
#266037

Dear Student,

You can contact the customer care when you need Extra sessions for help.You can do that through the connect to customer care tab in your account page

You May Also Like

Institute For Integrative Nutrition - What to know before you consider enrolling - Exploited by IIN, Alumni Institute For Integrative Nutrition "1. "Free" website: They offer a free website where IIN information is at and you can personalize it but can't erase anything from it. Later on they decided to "partner"..." Read more Curriculum Associates - I-ready Program Review Curriculum Associates "30 minutes each week of my life that I will never get back. The program is designed for the torture of students. MORONIC. ..." Read more Stratford Career Institute - HIGH SCHOOL DIPLOMA Stratford Career Institute "I RECENTLY WAS DROPED FROM MY LOCAL COMMUNITY COLLEGE DUE THAT MY HIGH SCHOOL DIPLOMA WAS NOT RECONIZED AND IT WAS NOT VALID, IAM VERY UPSET WITH STRATFORD CAREER INSTITUTE..." Read more The Coaching Institute - Criminal Minds at TCI The Coaching Institute "Do yourself a huge favour and walk away from TCI..a friend spent over $50K on their so called education and they could not give her the "diploma" she had signed..." Read more Smartstyle - Awful Perm Smartstyle "I went into Smart Style at the Walmart in Fergus Falls, MN to get my hair permed. The lady that usually does my hair was not there and they had..." Read more Amazon Web Services - AWS is Terrible!!!! Amazon Web Services "waited 9 full business days with my account being suspended without a proper response from the customer service.!! i uploaded my CC details in the system and faxed it along..." Read more Do not use Willie Caballero or Caballero Painting Contractors! Caballero Painting Contractors "They did a really bad job in all aspects, but then it became a horrible experience when Willie (Wilford) Caballera threatened to sue me and continued to send threatening voice..." Read more Personalive Services - SWAPNIA JAIN SCAMMER 98912 36614 INDIA https://www.facebook.com/swapnica.jain  Personalive Services "SHE CLAIMS SHE CAN BUILD ANY WEBSITE HOWEVER ONCE PAYMENT HAS BEEN MADE SHE WILL NOT REPLY AND COME UP WITH SOME EXCUSE THAT SHE IS SICK AND IN IN..." Read more